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Services · System Integration

Multi-vendor, multi-protocol integration and dedicated APIs.

Integration of radio systems with customer SCADA, BMS, and management software — standard IT protocols (SNMP, REST, Syslog) and PMR protocols (LoRaWAN, DMR AIS, TETRA ISI). Connectors developed in-house.

SNMPRESTSyslogSCADABMSIEC 62443 SL2
SNMP · REST · Syslog
standard IT protocols
LoRaWAN · DMR AIS · TETRA ISI
PMR & IoT protocols
IEC 62443 SL2
security
Interno
development
The service

Integrating radio systems with the rest of the customer's IT infrastructure — SCADA, BMS, ticketing, supervision platforms — is often where projects stall. Teleproject has invested for years in developing multi-vendor, multi-protocol connectors in-house: from standard IT protocols (SNMP v1/v2c/v3, REST API, Syslog) to PMR-specific protocols (LoRaWAN, DMR AIS, TETRA ISI).

Our approach is iterative: we start with an analysis of existing systems, define the required interfaces, develop dedicated connectors, run interoperability tests with the customer, and complete with go-live and training. All projects comply with ISA/IEC 62443-3-3 SL2 cybersecurity requirements and the NIS2 directive.

The process

How we work.

The process we follow for every customer of this service — from the initial briefing to delivery.

  1. Step 01

    Existing systems analysis

    Mapping of customer systems, identification of exposed interfaces, security constraints, and integration requirements.

  2. Step 02

    Interface definition

    API specification document covering message formats, service levels, and security requirements for the integration.

  3. Step 03

    Connector development

    In-house development of dedicated connectors, with versioning, technical documentation, and automated tests.

  4. Step 04

    Interoperability testing

    Integration testing with the customer, end-to-end functional validation, and security testing of data exchanges.

  5. Step 05

    Go-live & training

    Production rollout of the integration, user training, and dedicated post-launch support.

Deliverables

What we deliver.

The deliverables the customer receives at the end of the work.

  • Dedicated connectors

    Connectors developed in-house for the customer's systems, maintained and updated alongside the platform.

  • Documented APIs

    Formal technical specifications of exposed APIs, message formats, and authentication methods.

  • Interoperability tests

    End-to-end functional test suite, runnable in pre-production or controlled production environments.

  • Multi-vendor pilot test

    Integration pilot tests with multiple radio manufacturers (Motorola Solutions, Hytera, Kenwood, Sepura) to validate interoperability.

  • User training

    Dedicated sessions for administrators of integrated systems, on-site or remote.

  • Post-launch support

    Dedicated support during the first weeks of operation, with a contracted SLA for incident resolution.

Patch panel and network infrastructure in a server room — the physical layer of system integrations.
Patch panel and network infrastructure in a server room — the physical layer of system integrations.
Quality and certifications

Operational qualifications for this service.

The certifications relevant to this service — recognized for participation in Italian public tenders.

ISO 9001:2015

IT23-06005A

Quality management system applied to all design, installation, and technical support activities.

Download PDF

ISA/IEC 62443-3-3 SL2

SL2

Conformity with cybersecurity requirements for industrial automation and control systems — Security Level 2.

Contact us

Request a quote for system integration.

One of our Project Managers analyzes the specific requirements of the project and prepares a dedicated technical and commercial proposal.