ISO 9001:2015
IT23-06005AQuality management system applied to all design, installation, and technical support activities.
Download PDFServices · System Integration
Integration of radio systems with customer SCADA, BMS, and management software — standard IT protocols (SNMP, REST, Syslog) and PMR protocols (LoRaWAN, DMR AIS, TETRA ISI). Connectors developed in-house.

Integrating radio systems with the rest of the customer's IT infrastructure — SCADA, BMS, ticketing, supervision platforms — is often where projects stall. Teleproject has invested for years in developing multi-vendor, multi-protocol connectors in-house: from standard IT protocols (SNMP v1/v2c/v3, REST API, Syslog) to PMR-specific protocols (LoRaWAN, DMR AIS, TETRA ISI).
Our approach is iterative: we start with an analysis of existing systems, define the required interfaces, develop dedicated connectors, run interoperability tests with the customer, and complete with go-live and training. All projects comply with ISA/IEC 62443-3-3 SL2 cybersecurity requirements and the NIS2 directive.
The process we follow for every customer of this service — from the initial briefing to delivery.
Mapping of customer systems, identification of exposed interfaces, security constraints, and integration requirements.
API specification document covering message formats, service levels, and security requirements for the integration.
In-house development of dedicated connectors, with versioning, technical documentation, and automated tests.
Integration testing with the customer, end-to-end functional validation, and security testing of data exchanges.
Production rollout of the integration, user training, and dedicated post-launch support.
The deliverables the customer receives at the end of the work.
Connectors developed in-house for the customer's systems, maintained and updated alongside the platform.
Formal technical specifications of exposed APIs, message formats, and authentication methods.
End-to-end functional test suite, runnable in pre-production or controlled production environments.
Integration pilot tests with multiple radio manufacturers (Motorola Solutions, Hytera, Kenwood, Sepura) to validate interoperability.
Dedicated sessions for administrators of integrated systems, on-site or remote.
Dedicated support during the first weeks of operation, with a contracted SLA for incident resolution.

The industries to which this service most frequently applies.

Mission-critical solutions for police forces, emergency medical services, and Protezione Civile — TETRA, DMR Tier II and Tier III, and P25 networks, multi-agency dispatching, and end-to-end encryption compliant with European regulations.

Professional radio networks, ATEX-certified PoC devices, LoRaWAN sensor networks, and supervision platforms for energy operators, utilities, and high-risk industrial environments.

We design, install, and maintain complete LoRaWAN networks — 868 MHz gateways, long-life sensors, and the Track-TP supervision platform — to bring field data into your platform reliably, cost-effectively, and independently of any cellular operator.
The products developed in-house by Teleproject that we employ in this service.
Respondr is the software platform developed in-house by Teleproject for managing Mission-Critical radio communications. An IP platform that unifies analogue, digital, and PoC networks into a single operational interface. Available in cloud on AWS, on-premises, or in a hybrid configuration.
Track-TP is the platform developed in-house by Teleproject for real-time supervision of network equipment, servers, Mission-Critical radio systems, and IoT/LoRaWAN sensors. A high-quality solution with configurable dashboards, multi-channel alarms, and exportable history, available in cloud or on-premises.
The certifications relevant to this service — recognized for participation in Italian public tenders.
Quality management system applied to all design, installation, and technical support activities.
Download PDFConformity with cybersecurity requirements for industrial automation and control systems — Security Level 2.
One of our Project Managers analyzes the specific requirements of the project and prepares a dedicated technical and commercial proposal.